Charter flights

[Hans-Dieter Hoferichter]

Hi dear "Back-Office" ;-)

Since days i can't book any Charter-Flights anymore.
This morning i managed to book one from EDSB to EDDS.

Any further booking is not available.
I tested several internet explorers, but still the php-script doesn't
give me any response.

Anything i can do?
Like cookies, restart explorer etc...

Regards,
Hans-Dieter

 

[Peter Schindler]

Back-office here ...

Hans-Dieter, could you give me more details, please? I just completed a couple of charter bookings, first in Firefox, then in IE9. No problems, so far.

From your post I read that you use Internet Explorer - right?
Which version? Any plug-ins active?
Anything you changed just before the problem started?
Is JavaScript working fine on other pages? (flight search, acars map etc.)
Is scheduled flight booking ok?

I don't think it's a cookie problem, btw, as long as your user session is alright.
Do you see a totally blank page, or is it the "members only" notice?

Please, try to describe in detail what you are doing - step by step, if possible.
What did you enter - which values changed? (there's a known problem with entering wrong time formats which I still haven't fixed ... but that would still give a response, only with wrong arrival time).
At what point exactly does it fail?

Thanks for your reply! (also in German if it gets too technical)

 

[Hans-Dieter Hoferichter]

Hi Peter,
thanks alot for your quick answer.

Just tried Charter-Booking from ESSA - ESMA ....
and it worked 8)

I think i found out, what causes the problem with my booking.

As most of the time, the problem with Information Technology System is sitting infront of it

Cause i wasn't sure what to enter in the field "ALTERN AIRPORT" i put "????" in there. Not keeping in mind, that the scripting in the booking system will have to look up for the destination "????".

:hi: so, i'm fine again with the charter-booking ...

ps: using firefox

 

[Peter Schindler]

Cause i wasn't sure what to enter in the field "ALTERN AIRPORT" i put "????" in there

I see. Yes, computer programs don't like ????? very much :lol:
This wouldn't happen if your programmer was not as lazy as he is ....
Thanks for reporting, anyway!