unable to send a PIREP using FS FlightKeeper

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Today, 03:59
Hi @ all,

today I wasn't able to upload the PIREP for flight #7843 using FS FlightKeeper.

An error note appears that...
"uploading the flight map to the ftp server is not possible. answer: The password was not allowed (INet-Code 12014)"
https://www.dropbox.com/s/v8npunph8e5m1kx/ACH.JPG?dl=0

What to do?

thx
 
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